So I ordered a sofa from here a few months ago and I waited all day(took off of work) for them to deliver since they refused to give my an approximate delivery time frame(sheesh-even disorganized Comcast gives you a 3 hour time span so you have an approximate idea of when they will grace you with there presence). So there I sat waiting all day and they never came!
Sooooo, I called the store and spoke with the Assistant Manager because I was told the Manager already left for the day. He told me that he didn't know what happened-the delivery was marked in the book but not tranferred over to the delivery log for that day somehow. Ok, so he tells me it is too late in the day for them to add this for delivery the next day and the day after that is Saturday and they are already overbooked so can we make it on Monday!!!!!!!!!!!!!!!!!! I tell him since it was THERE mistake not MINE, I don't think I should have to wait 5 days after the original delivery date to get my furniture.
He says he agrees and promises me a discount and tells me to call the next day so I can be credited properly. Guess what? I called the next day and was passed to the Manager who says that the guy I spoke with couldn't make the decision of whether or not I got a discount and he said he couldn't help me with a discount or to get the item delivered faster. I hate this place.
Would never go there again and i tell everyone I know to stay far away from here. Thanks for nothing.