Usa Discounters
Reviews and Complaints

I was promised if I kept my acct open if any thing happen to my items insurance would cover it. Well I have 4 dinning room chairs that are broke. Talked to in store manager told me just bring them it will replaced. Next day I brought them in and was denied exchange stated no longer in stock.

I am a USA Living (formally USA Discounters) customer. Although I have not had the unpleasant experiences that the rest of you had, I am deeply regretful of getting into a contract for items that were so over priced and at such a high interest rate. I was able to check the status of my account by calling 800-400-7291 and although I was ready to deal with some rude customer service I was actually treated very, very well. I have an allotment set up and the customer service rep told me about residual funds that i am getting back from the bank.

I ordered furniture from them 2 years ago. I was severely ill I had a court date to see a judge about this becoming a judgment on my credit but they tricked me and called me the day before court and told me not to show up because I had started making payments again!!! WRONG THING TO DO! They still put the judgement on my credit and now my check is being garnished. I'm certain if I would have went in front of a judge this wouldn't have happened! They are the absolute worst!

So come to find out that all of the stores are closed and that USA Discounters are under investigation and seeking bankruptcy for overcharging servicemembers and other issues that are concerning the Inspector General. They have made a settlement so far. The only number that you can call is the corporate office from USA Living. What I have a problem with is that there was no notice to the consumers or the customers that they currently have of this. Where was my notice? Where was the consideration of this? I have a problem with this. I have been a customer with this company for 4 years and have paid my bills on time, even paid some of my furniture out right. Now, I am having trouble getting repairs on my teenager's furniture that I am currently paying for right now. I recently moved to another location and a bracket was lost to my bed that I first purchased and I am seeking a replacement. I was pretty upset with this lady that I was talking to because she was a bit short with me and stated that they may not possibly be able to replace it since it was not an error of theirs... Well that is not what I was asking. I was asking if they do have it in stock, I wanted to know if I can have a replacement and how much it would cost because without it, I cannot put my bed together. It was just as simple as that. I paid for that bed already and I would like to put it back together. It was just a simple request. The fact that I cannot talk to someone personally anymore is a headache, but to not be notified and find out in a newsfeed is even worse. Then to be told that they have a lack of furniture technicians in the area to accommodate the work order so it will be at least 4 four days for something that I am paying for? That is ridiculous! I feel that if they cannot accommodate me in reasonable amount of time given the circumstances, then they are in breach of contract and I have all rights to seek legal actions at that time. It is not fair to inconvenience people who are doing the appropriate thing and abiding by the terms when they are not.

My boyfriend apparently owes this USA Discounters according to the garnisments. So i decided to reads some reviews, cause he wasnt quite sure what or who they were.. he usually just pay his dues with no questions.. i know, kinda dingy, but thats him. But according these reviews, im assuming its a furniture store. I never knew a furniture store could garnish wages. Is there something illegal goingon from Usa Discounters / Living? In fact there were no letters or calls from anyone. He only received a letter saying he was being garnished, the judgment is 5563.98 and intrest is 5303.63... that does not seem legit to me

Once again i am trying to inform someone of the ridiculous amount of issues i am having with this company i have been trying to make a payment but i cannot get in touch with ANYONE in the Virginia office and there is no store here anymore it closed down i do not understand when i would like to talk to someone, anyone, there is no answer or way to contact someone but when someone calls me their either making threats or have terrible attitudes i am tired of trying to contact this store so i have decided to talk to my chain of command (military) and let the court settle this issue with either returning or paying off these items i have, i no longer wish to try and contact this store its not processional and rude. I have tried to compromise but nothings helping. USA LIVING NOW

Worst company I have ever dealt with, they over charge you when you make payment arrangements and make it seem like it's your fault...I will never use them again smh

Why did y'all closed all the stores i love shopping their.