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Usa Discounters - Not pleased at all.

1.0
Details
This people still charging my bank account, but there is no phone number to contact them or any statement indicating my balance.
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1 comment
Perseus
#1772819

Same issue with me. I’m stopping payment to these people. This is shady as ***

ID
#1483345 Review #1483345 is a subjective opinion of poster.
Location
Richmond, Virginia
Service
Usa Discounters Customer Care

Usa Discounters - About a letter I received

1.3
Details
About a judgement that needs to be removed
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ID
#1469972 Review #1469972 is a subjective opinion of poster.
Location
Vinita, Oklahoma

Living Room Set Review

1.0
Details
Complete rip off. We are stick paying on overpriced *** furniture thats already broken. Since they closed and filed bankruptcy i wonder if we can cancel our allotment! Our furniture has torn, mattress was not as good as claimed its only 3 yrs old and is so lumpy for a memory foam mattress that we were charged over 1500 for!!!
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ID
#929532 Review #929532 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Reason of review
Bad quality

Usa Discounters - Won't stop calling my cell phone and I never bought anything from them

1.0
Details
I get daily phone calls from these bill collectors looking for a woman named K. Halton. Again and again, I have told them not to call as I don't know her. Today I called a John Larock, supposedly their call center head, after speaking with a rude rep from their legal department who basically told me to sue or complain to the FCC if I wanted to as I was already on the Don't Call List. So I called John Larock, and he could neither locate her name nor my phone number in their database. Companies like USA Living practice vile extortion via the phone and have no accountability internal or external as far as I can tell.
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ID
#872862 Review #872862 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Pros
  • Dont even know what it is
  • Never seen it
Cons
  • Aggressive attitude in legal
  • No accountability
  • Calling on my cell phone while i am driving
Reason of review
repeated abusive wrong number calls
Preferred solution
never call me again

Usa Discounters - Review in Shopping category from Vista, California

1.0
Details
Way way over charged for tv and I pod...... try ed to work out deal with usa discounters who's store is closed due to bankruptcy for over charging and shady practices by sales staff. Iv been a paying monthly customer for two years. At th r time of purchases the sales rep said in treat rails would go down and or I can refinance. Well that's not true. On top of that I lost my job recently and had quadruple bypass surgery so I've been dealing with being sick and paying usa. I skip two months. Negative credit was sent to credit agency's and have been sent to colections iv paid these people two years only owe less than 500 .. but yet the refuse to work with me or re adjust rates. Caling me a dead beat. Be couse iv been gravy sick with my heart condition and expensive medications......
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1 comment
Anonymous
#1174613

That is an absolute shame!! I'm also displeased with the company and it's furniture.

After receiving my furniture (washing machine) their were clothes stuck inside. I had called and they sent some one to pick up the things inside but didn't pick up the washing machine. I also let them know that I was displeased with their furniture that was delivered the table leaned and the couch didn't have the same feel it sunk in. I am using wood to keep the couch from sinking in.

Also, when my furniture was the delivered I received broken tables that has to be replace twice just to finally receive the furniture and have it leaning to the side.

I have spoken with reps letting them know how displeased I was and still am and the reply is there is nothing that can be done however, they are constantly harassing me when it comes to payment. I JUST WANT THEM TO PICK THEIR FURNITURE UP!!!

ID
#866964 Review #866964 is a subjective opinion of poster.
Location
Vista, California
Reason of review
Problems with payment

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Bedrooms Set Review

1.0
Details
This company never wants to work with thwir customers. This situation with the.lm cause me medical issues for a bedrooms set that i never got. Employees there are so rude thats why they are in this situation. Ms moore, Mr Waterbury threatened my eldery dad. And Megan Moore a very inappropriate lady who flirts around with everybody.
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ID
#774796 Review #774796 is a subjective opinion of poster.
Location
Chesapeake, Virginia
Reason of review
Damaged or defective

USA Living /USA Discounters BEWARE: Poor Quality,Outrageous price! Rip-Off no good warranty with poor Customer Service! Norfolk Virginia

1.3
Details
A couple of years ago we purchased about eight thousand dollars worth of *** that we thought was furniture with a bogus warranty that we thought would be legit. Within the first few months of having the furniture... the seam on one of the couches had come unglued and they did repair that, so I give them cudos for the fact that they fixed that for us. During this time the top portion of the night stand has bubbled and the leather or pleather( whichever it is) has worn completely off in areas of the love seat in which we have not complained at all, however; last year our home was broken into and our couches were overturned in which the top portion and the end corner were damaged and the mechanism to push out the footrest didn't function very well after that. The coffee table was a little scuffed but no big deal....however, our bedroom furniture was damaged. It was bad enough that the top of the nightstand had bubbled already, but when we were burglarized they yanked every drawer out of the dressers and tossed them throughout the room. Not only did they chip and scratch corners but the drawers had been yanked out so forcefully that some of the drawers have never rolled in and out correctly since. I took the police report to the USA Discounters when it was open... along with the pictures that were taken and spoke with the manager at the time. I was told that since the furniture wasn't listed on the report that there wasn't anything that could be done. Really?! Insurance doesn't cover this....I didn't want money, all we wanted was for it to be fixed or replaced, isn't that what I took out a warranty for? At this point and time I do not feel that I want replacement or repair for this furniture, I'll chalk it up to "a lesson learned" as i will never do business with this company again. I have never missed a payment and make my outrageous monthly payments on time as I agreed. I honestly believe that this is not right, that i have been totally ripped off and received poor customer service. All I asked for was to be reimbursed via credited to my account for the warranty that I have been paying on for years for nothing. On November 19th 2015 I called customer service in hope of gaining some customer service with a particular issue and was hung up on then when I called the number back was greeted with "Hello" and "Yeah hold on". Is this how we answer business calls now? In addition I was sent this email from the person whom I had been dealing with. Mr. Randy Jackson, Have your wife complete the following: Please complete the application and reference sheet. Return it along with a copy of your most recent pay stub and 2 forms of identification. Also include a brief letter explaining your hardship, why you fell behind, and why you are asking for a lower payment. Email or fax all documents to me right away. Our fax# is 757-689-4084. Respectfully, *Please note that I am leaving out names* Really?! This was not even the issue at hand. I have never been been late on a payment nor have I ever missed one! That email was totally rude and an insult to me proving the fact that they do not even really know what the heck is going on with the customer. so I sent an email to the Direct-Marketing/general manager in which he did respond with this: Randy I got with VP and was told since this wasn’t included on the police report or the addendum needed with the police report I can’t file another Debt Cancellation but what I can do is try and set up to have a tech come out and look at the bedroom furniture and if it can’t be fixed I may be able to credit back the cost of the damaged items which will lower current balance , I just need to be able to have tech send me back a report on damages. Seriously?... I never had a debt cancellation! all I want two years later from this company is the money that I have paid toward a bogus warranty credited to the balance of my account. Someone should introduce interpersonal communication skills in addition to address how to answer business calls in a professional manner and the sending of erroneous emails that are inconsistent with the customers account status, inquiries and or needs. In addition to the quality of product and honorability.
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ID
#740059 Review #740059 is a subjective opinion of poster.
Location
Lawton, Oklahoma
Cons
  • Shady business practices
Reason of review
Poor customer service

Usa Discounters - Furniture Review from Largo, Maryland

1.0
Details
I ordered furniture from them 2 years ago. I was severely ill I had a court date to see a judge about this becoming a judgment on my credit but they tricked me and called me the day before court and told me not to show up because I had started making payments again!!! WRONG THING TO DO! They still put the judgement on my credit and now my check is being garnished. I'm certain if I would have went in front of a judge this wouldn't have happened! They are the absolute worst!
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ID
#709439 Review #709439 is a subjective opinion of poster.
Location
Largo, Maryland
Reason of review
Problems with payment

Usa Discounters - Really Irritated with this company.

1.0
Details
So come to find out that all of the stores are closed and that USA Discounters are under investigation and seeking bankruptcy for overcharging servicemembers and other issues that are concerning the Inspector General. They have made a settlement so far. The only number that you can call is the corporate office from USA Living. What I have a problem with is that there was no notice to the consumers or the customers that they currently have of this. Where was my notice? Where was the consideration of this? I have a problem with this. I have been a customer with this company for 4 years and have paid my bills on time, even paid some of my furniture out right. Now, I am having trouble getting repairs on my teenager's furniture that I am currently paying for right now. I recently moved to another location and a bracket was lost to my bed that I first purchased and I am seeking a replacement. I was pretty upset with this lady that I was talking to because she was a bit short with me and stated that they may not possibly be able to replace it since it was not an error of theirs... Well that is not what I was asking. I was asking if they do have it in stock, I wanted to know if I can have a replacement and how much it would cost because without it, I cannot put my bed together. It was just as simple as that. I paid for that bed already and I would like to put it back together. It was just a simple request. The fact that I cannot talk to someone personally anymore is a headache, but to not be notified and find out in a newsfeed is even worse. Then to be told that they have a lack of furniture technicians in the area to accommodate the work order so it will be at least 4 four days for something that I am paying for? That is ridiculous! I feel that if they cannot accommodate me in reasonable amount of time given the circumstances, then they are in breach of contract and I have all rights to seek legal actions at that time. It is not fair to inconvenience people who are doing the appropriate thing and abiding by the terms when they are not.
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ID
#705246 Review #705246 is a subjective opinion of poster.
Location
Auburn, Washington
Reason of review
Warranty issue

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Latest Question

Do I get a refund or stop making payments on inflated prices

Since USA Discounters/Living is closed for inflation of prices and interest rates, do I have to continue to pay off my balance with the inflated prices/interest and why if they are being sued? Shouldn’t I received something back...

Usa Discounters Questions

Usa Discounters - Review in Shopping category from Bellevue, Washington

1.0
Details
My boyfriend apparently owes this USA Discounters according to the garnisments. So i decided to reads some reviews, cause he wasnt quite sure what or who they were.. he usually just pay his dues with no questions.. i know, kinda dingy, but thats him. But according these reviews, im assuming its a furniture store. I never knew a furniture store could garnish wages. Is there something illegal goingon from Usa Discounters / Living? In fact there were no letters or calls from anyone. He only received a letter saying he was being garnished, the judgment is 5563.98 and intrest is 5303.63... that does not seem legit to me
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ID
#704624 Review #704624 is a subjective opinion of poster.
Location
Bellevue, Washington
Reason of review
Problems with payment

Usa Discounters Billing Department Review from Tacoma, Washington

1.0
Details
Once again i am trying to inform someone of the ridiculous amount of issues i am having with this company i have been trying to make a payment but i cannot get in touch with ANYONE in the Virginia office and there is no store here anymore it closed down i do not understand when i would like to talk to someone, anyone, there is no answer or way to contact someone but when someone calls me their either making threats or have terrible attitudes i am tired of trying to contact this store so i have decided to talk to my chain of command (military) and let the court settle this issue with either returning or paying off these items i have, i no longer wish to try and contact this store its not processional and rude. I have tried to compromise but nothings helping. USA LIVING NOW
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2 comments
Anonymous
#1038003

1-855-876-9588

Anonymous
#1035362

Over charge? Yes.

High interest? Automatic approval? Yes. If you have to walk in this this store then obviously your strapped for cash.

Like me. Ive used them for almost 6 years now. My first mistake was going in the first place, but I was never behind on payments and always paid the balance on the next tax return, so little interest.

I finally got my finances correct so I can buy whatever I want in cash, but this place set my credit upward with their instalment loans and I have no problem with them. If you have a problem with them, then you must have missed payments and/or didn't read the "fine print" on your contract.

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ID
#698563 Review #698563 is a subjective opinion of poster.
Location
Tacoma, Washington
Reason of review
Problems with payment

Usa Discounters - Review in Shopping category from Norwalk, Connecticut

1.0
Details
Worst company I have ever dealt with, they over charge you when you make payment arrangements and make it seem like it's your fault...I will never use them again smh
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1 comment
Anonymous
#1098331

Worst company ever, most of their employees do and talk to customers as they pleased. Employees there are unprofessional and unfair.

Management having questionable relationship with employees.

Worst experience as a customer prices and charges outrageous and the collections department horrible service they don't help anybody. There is some rude representatives like ms Moore and Mr Waterbury.

ID
#696123 Review #696123 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Reason of review
Problems with payment

Usa Discounters - Sectional Sofa Review from Grand Island, Nebraska

1.2
Details
We bought an L shaped sectional from them. It looked completely different in the store compared to what we received! They told us that once it was delivered that we couldn't return or exchange it. Also, we set up automatic payments and they took the payments 3 days prior to the scheduled date. They are the worst company we have ever dealt with! Go with Aaron's or Ace rent to own! USA Discounter's is full of lying crooks!!!
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ID
#676537 Review #676537 is a subjective opinion of poster.
Location
Grand Island, Nebraska
Reason of review
Not as described/ advertised

Usa Discounters - Review in Shopping category from Paramount, California

1.0
Details
I'm trying to see if they have a corporate office. I'm tired of dealing with the people in killeen, tx never again.
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2 comments
Anonymous
#1047011

This is there Customer service number. 800-400-7291

Anonymous
#1024861

They do i used to work for them i quit several years ago but the home office is located in virginia beach virginia its now called usa living

You would want to speak with rhe dm his name is dave. I used to really like this company now they are slowly shutting down locations

From what i hear

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ID
#676373 Review #676373 is a subjective opinion of poster.
Location
Paramount, California
Reason of review
Poor customer service

Usa Discounters - Staff Review from West Mifflin, Pennsylvania

1.0
Details
Horrible company i order something and they sent out a guy who was a werid o. I signed my life away started to pay them. And then i lost my job. They were rude darlene hines called me a dead beat. I told her my sistuation and was told that my job had nothing to do with my account. I also seen that they sue us milatary and will sue you out of state. You call corprate and they ignore you and dont call you back. Company is horrible stay
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ID
#658156 Review #658156 is a subjective opinion of poster.
Location
West Mifflin, Pennsylvania
Reason of review
Poor customer service