Usa Discounters
Reviews and Complaints

I was lied to now I have all kinds of legal issues. I purchased several items from them on a lie that if I were to be put out of the army early for any reason my debt with them will be gone. Even signed a paper for it. Well low and behold I broke my leg almost lost my foot and was medically discharged two years early. When I sent them my dd214 they told me it was the wrong code and that I still need to pay. I was without a job for three months when I got out and in that time they decided to sue me for the amount owed. After garnishing my wages for well over a year now they have decided to sue me again for the same thing this time with a warrant out for me. Stay away from these people my life is screwed up now because they lied to me they destroyed my credit and can barely pay my bills because of how much they take out of my hard earned money every month.

THIS COMPANY WILL NOT HELP YOU BUT WILL GET YOU MORE IN DEBT. THIS IS THE WORST DOING BUSINESS WITH. THEIR JEWELRY IS NOTHING IN VALUE, THEIR PRICES IS ABSOLUTELY RIDICULOUS. YOU HAVE TO CHECK EVERYTHING IN FINE PRINT WHEN YOU HAVE LOAN WITH THEM. THEY WILL NOT STOP CALLING CALLING YOU UNTIL YOU GET SOMETHING FROM THEM. PLEASE, FOR THOSE PEOPLE OUT THERE , RED EVERYTHING YOU ARE SIGNING FOR. SOME OF THEIR ITEM IS NOT EVEN LOCATED IN THEIR STORE. YO HAVE TO PICK IT UP SOMEWHERE. NEVER DEAL WITH THIS COMPANY. FOR A $ 1000 LAPTOP, YOU WILL PAY IT BACK TRIPLE THE AMOUNT. THIS COMPANY SHOULD NOT EVEN EXISTED.

Went to clarksville tn location got some leather (so called) HAVE CALLED AND HAD RECLINER LOVE SEAT REPAIRED TWICE both times it comes back we are told its repaired. The leather has started to crack and peel, recliner braces are broken and I have been waiting to get them repaired again now for two months. The store Manager seems to never be in and never returns phone calls. I will never purchase furniture or anything from these people ever again. I beleive that thier so called warranty is a roll of duct tape and some lies. we will see how long it takes to complte this task. definatewly not holding my breath

Bought several things and 5 mos later the purchased couch was falling apart springs popping out continuassly lied to about the problem being fixed and replaced not worth the prices paid they are a complete rip off

I added a Dining Room table to my account and the Finance Manager insisted that it be added at a higher interest rate; even though ALL of my payments had been made on-time for 2+ years via direct-debit. Bottom Line: USADiscounters will finance you at the highest interest rate allowed by law and in the end, after years of making payments, you will have paid 3, 4, 5 times (or more) than what the furniture is actually worth. Think about the long-term before you make this mistake. Be patient and pay-down your debt to improve your credit, or save your money and pay cash for your furniture a little at a time. You will ABSOLUTELY regret financing through USADiscounters.

I am making a complaint about the branch in Baltimore on Security Beulevard (USA Discounters). Placed an order for a King size bed with matress two dressers with mirror and a side dresser. I done my part filled out the paper work, since I work for the Federal government I was able to start an allotment, so I started my allotment, contacted the branch and informed them that I started the allotment, e-mailed them the scanned allotment confirmation. The first payment actually comes out tommorrow, but my items that I ordered wont be delivered tomorror like promised due to the boxspring to the bed did not come in, not only that but the main dresser was also not available. They did not inform me of this until 4:00 PM today (The day before). I had already got rid of my old bed so I currently dont have one. Both me and my fiance work so it was hard for her to *** to wait for the deliverers to deliver the bed, but she took off and now it is not coming, maybe next week so indicated by the Baltimore branch. There was no alternative, besides either they deliver what they have or wait another week. They said they can *** the delivery price and still deliver next week, but that seems not enough for the inconveinance that was caused upon us. I know things happen, but there should be a way a major company like this should accomadate their paying customers in situations like this. I talked to a representative named Erica and she was very rude about the situation and stated "Oh well, there is nothing we can do". This is a statement you do not make to a customer in a situation like this, I believe this should be looked into. The intial service when we came to the branch was very friendly, but the rep who sold us the items was suppose to call us and let us know when the bed was coming, she never did call, I had to call the Branch and they told me the bed will come the following week. (Well now you know the rest of the story). I decided to wait the week and receive all my goods, but the branch did not tell for sure what are they are going to do to accomadate the situation. Your truly Bedless for another week.

I have been with USA Discounters since 1995 and enjoyed my service. I purchase a flat screen TV from them, the only flat screen I have purchased. I had a thief at my resident and my television was stole and some other things. I had a police report. The report did not list that name/model of the TV, but it had the what the size of it was. So when I went to submit my claim at the Lanham branch. The reps stated that I could not get my TV replaced because it didn't list the name of the TV.

Me and husband were moving in together literally starting with nothing. Because I was 6 months pregnant we needed to get stuff asap. We go finance furniture our payments were pretty good and they gave the option if we want our payment 1st or half on each check. So being that we trust half on each check we set up the allotment. 4 months later after wondering why we were left with only $100 a month USA Discounters was taking the full payment from each check and so I called and told them then they tell me they were even receiving full payment. So I stopped the allotment and told them either you use the money that you were taking out each check for the payment because i contacted DFAS and they also confirmed that full payment was coming out each check. I stopped making payments for 6 months months because they said they "found" the money. Come to find out on mine and my husband credit report they put that they weren't receiving any payment for 6 months. It was so bad we had to move off post just to receive BAH because our child was already here and my child is more important than a payment than the companies mess up. Now I receive calls from corporate all the time and either I answer with an attitude because they are always rude or I don't answer period. I did not know I was the only person going through this exact issue. 5 other people I have encountered told me almost the exact problem and these were people from over hearing me or me them.