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Usa Discounters - HARRASSING PHONE CALLS.

Me and my wife purchased from this company, the store manager gave us option of paying on the 1st of the month or twice a month. We started on the first of the month and decided to go with the twice of the month option. NOW, the corporate office out of VA. keeps calling me telling me that my payments are late. In actuality we aren't late. Every payment has been made on time and is current. This happens because the store and the corporate office don't communicate, then they began calling my place of employment. I suggest not buying anything from these people. Even after I made a payment this month they called my phone the same day asking for money. I went in on Friday and made a payment an the store manager ask to if I was looking to add any new products to my account, I said no and never will buy anything from this place again and never refer anyone their either. They just lost my business. How does my account go into collections when I am exercising the options the store manager gave me, they are messing up my credit.
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ID
#528135 Review #528135 is a subjective opinion of poster.
Location
Lakewood, Washington
Reason of review
Problems with payment

Usa Discounters - Poor Terrible Quality

1.0
Details
My husband got us a bed set from USA DISCOUNTERS, bed frame mattress a side dresser and a main dresser. We had the set for a couple months while I was finishing my third trimester of my pregnancy. I then had my baby in November and literally the day we bring home the baby I placed the baby in his crib next to our bed and as soon as I sit on the bed the whole bottom frame brakes! and to imagine if I was holding my newborn is frustrating! my husband went to the store to tell them what happened the lady said she would have someone bring replacement boards (the set is wood). A month or two go by and finally someone brings the new board but says he isn't allowed to put it together or touch the bed just to deliver the board. so my husband has to put it back together. a couples months later it brakes again! luckily we still had one more replacement board so we just changed it rather then listening to the *** they would tell us at the store, literally 3 days later my husband gets into the bed and it breaks!!!!! me and my husband aren't that heavy to break a bed, I only weigh 120 and my husband around 190 so it isn't like it's holding too much weight! we are still making ridiculous payments for this *** bed set! USA discounters sucks! the quality sucks! the service sucks! DO NOT BUY ANYTHING FROM THEM EVER!!!!!
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ID
#527992 Review #527992 is a subjective opinion of poster.
Location
Frederick, Maryland
Reason of review
Damaged or defective
Preferred solution
Bed Replacement Or Full Refund

Usa Discounters - USA DIS IS A RIPP OFF AND GIVES RUN AROUND SOLD POOR QUALITY

WE BOUGHT SEVERAL ITEMS FROM USA DISCOUNTERS. WE FELL FOR THAT MILITARY BS TOO THEY CAN GIVE A *** IF YOUR MILITARY OR NOT JUST AS LONG AS THEY CAN *** YOU INTO SIGNING THE LINE ON THAT CONTRACT AND STICK IT TO YOU THATS ALL THEY WORRY ABOUT THE SOFA STARTED CRACKING IN ONLY A COUPLE MONTHS I CONTACTED THE STORE CAUSE OF THE SO CALLED 1YR WARRANTY YA RIGHT LMAO THEY SAID THEY WOULD SEND SOMEONE AFTER 3 MORE MONTHS AND SEVERAL CALLS STILL NOTHING THEY GAVE ME EVERY EXCUSE IN THE BOOK SO I FINALLY CALL WHAT THEY SAID WAS CORPORATE TURNS OUT ITS ONLY SALES MARKETING THAT DOES NOTHING AS WELL JUST TALK TO THE STORE SAME THING IVE BEEN DOING BY THIS TIME WE HAVE PAID IT OFF EARLY SO THEY CALL AND TELL US THERES NOTHING THEY CAN DO CAUSE THE WARRANTY IS ONLY VALID IF THE FINANCING IS ACTIVE SO AGAIN WE GET SCREWED I TOLD THEM WE HAVE BEEN CALLING AND THE FINANCING WAS ACTIVE AND THEY STILL ADVISED NOTHING TO DO TRY CALLING THE STORE OR AREA MANAGER UNBELIEVABLE. USA DISCOUNTERS NEEDS TO CHANGED THERE NAME TO FOREIGN AND UP YOURS. THE REASON THEY HAVE TO STAY IN BUSINESS CAUSE THEY CONTINUE TO *** PEOPLE IN THESE FOREVER CONTRACTS THAT THAT USA PROFITS THOUSANDS NEVER EVER NEVER EVER EVER EVER EVER SHOP THERE
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ID
#524847 Review #524847 is a subjective opinion of poster.
Location
El Paso, Texas
Reason of review
Not as described/ advertised
Loss
$1200
Preferred solution
Full refund

Usa Discounters - Damaged dinning rm furniture

Dinning rm set badly damaged. Called usa discounters immediately I received the run around for over a month waiting for the company to pick up the defective set. Fortunately I paid in full for the set. Usa discounters sent a technician out to review the damaged furniture. The head tech verified that the set was no good and could not be repaired, he told me to call the store to have furniture picked up. After 2 weeks I went into the store again, this is about the 6th trip. The manager assured me the driver would contact me for details and arrange a pick up date. It is now 2 weeks later and I still have their furniture. Fortunately I call my bank to file a complaint and reqest my money back. What a terrible way to treat a cash paying customer. I would not recommend this store to my worst enemy!!!! One of the chairs was so badly damaged that the store manager exchanged it for a floor displayed as I had a specific dinner planned and desperately needed the chair. I had already given away my previous dinning room furniture. Wow! ! I Purchased the set on 6/16/14 today is 8/5 no action has been taken!
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ID
#518686 Review #518686 is a subjective opinion of poster.
Location
Woodlawn, Maryland

Usa Discounters - Store Manager Review

I had a bad experience with the RUDE store manager at the Fayetteville location. Her name is Cheryl Parker! I will never forget how she talked to me saying she wished I would make up my mind about some rims I was financing. And that I had been in the store a lot lately. I hate to say this but I cursed her *** out!! How dear you speak to a customer like that, especially when I've been doing business with you folks for over FIVE YEARS!! *** USA Discounters!!! And I tell all my soldiers NOT to go in there. Black women just don't know how to be professional, and Cheryl proved that once again... With her big *** lips, flat *** and weird twitch. Just don't shop there, trust me!!
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1 comment
Anonymous
#853935

I wouldn't listen to any review written by a racist and no one else with a brain would either.

ID
#517512 Review #517512 is a subjective opinion of poster.
Location
Bellevue, Washington

Usa Discounters - EXPENSIVE

I went in there because I was newly divorced and needed some furniture. We were sitting on lawn chairs and my son was sleeping on the floor. The furniture was nice but nothing was clearly marked, price wise. Sales lady was nice but the price I am paying for the sofa, loveseat, & bed I got are HIGH! I feel like I'll NEVER pay them off. I wasn't told how long I'd be making payments and exactly how much my total was. I thought it was only about half of what it actually was. The price for delivery was outrageous too. I will never deal with them again. They should be ashamed. Someone needs to close them down.
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3 comments
Anonymous
#907001

Well 1st off your a absolute *** signing a contract for something without finding out 1)Total price being paid for items, 2)How much interest you'd be paying over the term of the loan ties into #1..If you would realize that you need something but can't afford it by putting away and buying outright you would've saved a lot of $..I don't get what people are thinking about when they walk into these stores with impulse on their mind? I'm sorry but USA discounters will remain in business and for many years to come,because we have suckers like you signing their lives away and not even asking what were gonna charge you.

I wanna personally thank YOU for selling items and meeting my sales quota for the year.

I just bought a brand new CLK 300 Benz, I drive it to work everyday! Keep coming back to our store,we got great deals for black Friday!

Jim S.

Sales Manager

USA Discounters Security Square Mall

Baltimore,Maryland

Anonymous
#922368
@PissedConsumer907001

LMFAO!!!!!

Anonymous
#853936

You bought furniture without knowing how much it cost?? They may be a rip off but that's your responsibility.

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ID
#516815 Review #516815 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

Usa Discounters - Washington Post article

See front page article below. This company survives partially by EXPLOITING THOSE WHO SERVE IN THE MILITARY. You should be ashamed. The irony is that those very people that you exploit are the very ones who defend your right to do so. Think about it! Think about it! Shame on you! This company survives partially by EXPLOITING THOSE WHO SERVE IN THE MILITARY. You should be ashamed. The irony is that those very people that you exploit are the very ones who defend your right to do so. Think about it! Think about it! Shame on you! http://www.washingtonpost.com/local/crime/usa-discounters-hooks-some-service-members-with-credit-before-springing-the-debt-trap/2014/07/25/4def7fcc-0dc4-11e4-b8e5-d0de80767fc2_story.html
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ID
#515204 Review #515204 is a subjective opinion of poster.

Usa Discounters - Review in Shopping category

I heard y'all love to sues people so i'm not interested in y'all company know more so i y'all can keep y'all money
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1 comment
Anonymous
#907003

1st off your English is atrocious, you need to honestly think about what your posting bashing our great store giving the poor a chance to actually have something nice they can call their own. I'm glad I have poor folk that see stuff they think they will be able to pay off and most don't even bother to check the price!

Guess what?? I just bought a 2015 Jet Black CLK 300 Benz- it even has heated/cooling seats for the deals I'm able to offer poor folk. I wanted the NAV package but I guess since you didn't bother to stop on by store I'll have to wait a little bit when I get my bonus.

Hop on www.USAdiscounters.com fill out a credit app and pick out some great items cause I need my navigation! We've got great Black Friday deals!!

Jim S.

Sales Manager Security Square Mall

Baltimore,MD

ID
#514788 Review #514788 is a subjective opinion of poster.

Usa Discounters - BOUGHT FURNITURE FROM THEM

When the furniture was delivered it was damaged and we also bought a tv and a tv stand. Right now the tv has a line right down the center of the screen, we have called them several times and no one is responding to us, we bought 7,000.00 worth of stuff and we have to pay them back over 11,000.00 this company is a complete rip off and the government need to do something about it, they preying on military families. i will never buy anything from them again. When the furniture was delivered you think they would of made a deduction for it, nope they did this company needs to be put out of business. Other stores selling furniture better than there and a whole lot cheaper.
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ID
#511481 Review #511481 is a subjective opinion of poster.
Location
Hinesville, Georgia
Loss
$1000

Manager Review

Aaron. The manger at the Lawton Oklahoma office room great care of us.
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ID
#508098 Review #508098 is a subjective opinion of poster.
Location
Middletown Township, New Jersey

Payoff Paperwork Review

Horrible I'll never finance anything else from this company horrible !!! And after paying off jewelry that they harassed me daily about months later failed to send me my payoff paperwork or send info the credit bureau letting them know I paid the debt off so it's still reflecting on my credit .
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ID
#507469 Review #507469 is a subjective opinion of poster.
Location
Houston, Texas

Usa Discounters - Returned there fake diamonds

6/23/14 yes they are nasty and fake as a two dollar bill. M.s Dotly ( represenative in collections) call to ask for the merchandise back it I could not pay her today or by the 30th, they re-finance, there fake rings, and it still was high payment. I had the rings appraised and it was not real diamonds for that money, Ive had some zuconnians that appeareance was better and larger than there jewelry. you learn by your mistakes and it truly was amistake. that why no one was in the store shopping when you went in."to high and fake"and the people with it
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ID
#502053 Review #502053 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$5000

Usa Discounters - Extremely high prices for furniture and electronics and appliances

USA Discounters, a company that claims to serve the military community, has changed its leadership and course. With its new leadership, Interim CEO Jeff Feinberg, it has become a slice-and-dice company that is willing to make a profit off the backs of military service members at all costs. Avoid this company or be prepared to pay for furniture, appliances, stereos, tires, rims, and jewelry at a very high cost. USA Discounters Board Members, especially Norman Slone who initially started the company with a handful of employees, should be ashamed of themselves at the way they have recently changed their course and are willing to take any opportunity to make a profit.
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1 comment
Jailon
#826182

USA Discounters has an unwavering commitment to the military - meeting the needs of service men and woman is the foundation of the company. We are always available to discuss individual customer situations and needs. Please contact us at customersvc@usadiscounter.net to discuss how we can help you.

ID
#492607 Review #492607 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Usa Discounters - Extremely high cost of doing business

USA Discounters, a company that claims to serve the military community, has changed its leadership and course. With its new leadership, Interim CEO Jeff Feinberg, it has become a slice-and-dice company that is willing to make a profit off the backs of military service members at all costs. Avoid this company or be prepared to pay for furniture, appliances, stereos, tires, rims, and jewelry at a very high cost. USA Discounters Board Members, especially Norman Slone who initially started the company with a handful of employees, should be ashamed of themselves at the way they have recently changed their course and are willing to take any opportunity to make a profit.
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2 comments
Jailon
#826184

USA Discounters has an unwavering commitment to the military - meeting the needs of service men and woman is the foundation of the company. We are always available to discuss individual customer situations and needs. Please contact us at customersvc@usadiscounters.net to discuss how we can help you.

Anonymous
#847672
@Jailon

That is bull. the company will file suit in virginia which is a loophole in hte servicemans' relief act and the GI has no way to counter.

Then you seize his paycheck.

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ID
#492575 Review #492575 is a subjective opinion of poster.
Location
Phoenix, Arizona

Usa Discounters - The Manager of the store is the WORST!

The store Manager has the worst attitude and she curses in just normal conversation. I went to the store to make a purchase. I heard her having a loud conversation about people "walking through" the store. When I looked over her way, she never once asked me if I needed help or anything. She just rolled her eyes and continued her conversation. Every other word from her mouth was vulger. I asked one of the other workers who was the manager and when they pointed out this nasty-mouthed lady, I was appauld that someone would hire her to manage a store. Her conversation was very childish and offensive to me as a customer. How do you manage a store and cannot manage your mouth or attitude. I would never buy anything in that store--NEVER!!!!
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1 comment
Jailon
#826187

I am sorry to hear about your experience. Please contact us at customersvc@usadiscounters.net as we would like to learn more.

ID
#487402 Review #487402 is a subjective opinion of poster.
Location
Windsor Mill, Maryland