Reviews and Complaints
There is not enough information available to create the chart.
$100K CLAIMED LOSSES
143 TOTAL REVIEWS
44.8K PAGE VIEWS
Usa discounters sued me
ok here goes please excuse the puncuation i forget it when i type me and my husband bought tires and wheels from usa discounters. we have the warrenty which states that if the tires were stolen or damaged that insurance would cover them, well THEY LIED big suprise there the truck they were on was involved in a no fault accident we were pulling a u-haul behind our truck moving from barksdale afb to kessler afb thats louisiana to mississippi the uhaul came off due to faulty equipment (pending litigation) and flipped our expedition causeing it to roll 5 times well the truck was a total loss as well as everything in it and on it tires were blown wheels were bent truck in peices well geico said it was a total loss and scraped it we called usa discounters so that they could come see the truck and tires also they said not to worry about that just send the the police report and the statement from geico saying it was a total loss we did and guess what they got a judgment against use didnt notify us that they were taking us to court (said that since we are military we move around alot and they didnt have a good address on us LIE we gave them the new address when we called and reported the accident) do they got a default judgement because they didnt serve us and they are now trying to garnish my husbands wadges we got a lawyer once we looked at his credit report and it stated that my husband has a judgement against him and were thinking about sueing their ***'s because of this my husband lost his security clearance and has to reapply for it (air traffic controler) and explain this judgement on his credit it is bull *** and they should have to pay for all the *** they put people through who already are having a bit of a rough time thats why they have to finance their bull *** anyways thank you for listening to my rant lol Theresa
Very Poor Customer Service
So I ordered a sofa from here a few months ago and I waited all day(took off of work) for them to deliver since they refused to give my an approximate delivery time frame(sheesh-even disorganized Comcast gives you a 3 hour time span so you have an approximate idea of when they will grace you with there presence). So there I sat waiting all day and they never came! Sooooo, I called the store and spoke with the Assistant Manager because I was told the Manager already left for the day. He told me that he didn't know what happened-the delivery was marked in the book but not tranferred over to the delivery log for that day somehow. Ok, so he tells me it is too late in the day for them to add this for delivery the next day and the day after that is Saturday and they are already overbooked so can we make it on Monday!!!!!!!!!!!!!!!!!! I tell him since it was THERE mistake not MINE, I don't think I should have to wait 5 days after the original delivery date to get my furniture. He says he agrees and promises me a discount and tells me to call the next day so I can be credited properly. Guess what? I called the next day and was passed to the Manager who says that the guy I spoke with couldn't make the decision of whether or not I got a discount and he said he couldn't help me with a discount or to get the item delivered faster. I hate this place. Would never go there again and i tell everyone I know to stay far away from here. Thanks for nothing.
this company was supposed to be for military. but the minute we missed a payment due to the army not paying us we received threatening phone calls and to a deployed soldier no less! even after explaining the situation and it truly wasn't our fault the ARMY had not paid us. I was advised it may be best to give back the merchandise. because we would be getting numerous late fees and on top of that the contract was not done right so we are paying more then we should. . NEVER AGAIN! to be harassed and threatened on top of a deployment and financial problems..is NOT worth going there.
El Paso, Texas
They say they are here for military and government personnel but they are not. It took them 3 deliveries before they could get my furniture to me. The first time they said I was not on their manifest for delivery. The second time all my furniture was damaged and was undeliverable. The third time they delivered it but items were still missing.Finally on the fourth try the furniture was completely delivered. They don't care about military and government employees and if you are civilian please be cautious of this company. They are truly a rip-off! I am pissed.
Over charges for items
I bought a computer from them. Total was around $3000 dollars. It was a Compaq Presario that I later found out was only about $458 at Office Depot. The monitor quit working. After 6 months of them not returning my calls, I called a different store who put me through on a direct line to Customer Service. They do not send replacements. They would give me a $450 credit for a entire new system. That would put me in debt again for $2500 and I am not willing to do it. I thought I had bought insurance with this system.
Way overcharged me!
We bought furniture from them for $7000 and later found the same exact furniture for $378 at big lots. They are an awful company and if anyone if thinking about buying anything from them, I would definitely think twice about it. We had to pick furniture twice because the first set we picked was unavailable at the time. I really wouldnt recommed this company to anyone. They will rip you off and you will be paying them for many years to come. Go somewhere else and Im sure you will get a much better deal. Dont fall for the monthy payments, they are outrageous and after 2 months of paying for the furniture; we could have bought a set and been done with it.
Fayetteville, North Carolina
Usa Discounters (rip our soliders off)
mark up 200-300 % charge 18-24 % int come on guys, just another rip off of our troops. late one day, they threatet to repo and call ur command, put on ur credit report. charge for dlivery when u pick it up. customer service is terrible, how does the military not put this place off limits, could it be because if you have rank you get a reduced int rate, and pricing as well. (is this legal) i think not, way to go serve your country return and get ripped off by usa discounters, we should all be so proud. what a good retailer
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Usa Discounters? What happened? What can we help you with?