USA Discounters Complaints and Reviews

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USA Discounters
Main address: 3320 Holland Rd. 23452 Virginia Beach Va
800-343-4373, ,
  • 73+5 mobile complaints
  • $85.3K claimed losses
  • $1.1K average
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  • 1 day ago
  • Products
  • Lakewood, Washington
  • Monthly Payment
  • 17

Me and my wife purchased from this company, the store manager gave us option of paying on the 1st of the month or twice a month. We started on the first of the month and decided to go with the twice of the month option. NOW, the corporate office out of VA. keeps calling me telling me that my payments are late. In actuality we aren't late. Every payment has been made on time and is current. This... Read more

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  • 2 days ago
  • Furniture and Decor
  • Frederick, Maryland
  • Furniture Set
  • 1

My husband got us a bed set from USA DISCOUNTERS, bed frame mattress a side dresser and a main dresser. We had the set for a couple months while I was finishing my third trimester of my pregnancy. I then had my baby in November and literally the day we bring home the baby I placed the baby in his crib next to our bed and as soon as I sit on the bed the whole bottom frame brakes! and to imagine if... Read more

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  • Aug 22
  • Shopping
  • El Paso, Texas
  • Furniture Warranty
  • 85

WE BOUGHT SEVERAL ITEMS FROM USA DISCOUNTERS. WE FELL FOR THAT MILITARY BS TOO THEY CAN GIVE A *** IF YOUR MILITARY OR NOT JUST AS LONG AS THEY CAN *** YOU INTO SIGNING THE LINE ON THAT CONTRACT AND STICK IT TO YOU THATS ALL THEY WORRY ABOUT THE SOFA STARTED CRACKING IN ONLY A COUPLE MONTHS I CONTACTED THE STORE CAUSE OF THE SO CALLED 1YR WARRANTY YA RIGHT LMAO THEY SAID THEY WOULD SEND SOMEONE... Read more

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  • Aug 05
  • Furniture and Decor
  • Woodlawn, Maryland
  • Damaged Dinning Set
  • 169

Dinning rm set badly damaged. Called usa discounters immediately I received the run around for over a month waiting for the company to pick up the defective set. Fortunately I paid in full for the set. Usa discounters sent a technician out to review the damaged furniture. The head tech verified that the set was no good and could not be repaired, he told me to call the store to have furniture... Read more

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  • Aug 02
  • Customer Service
  • Store Manager
  • 1
  • 1
  • 107

I had a bad experience with the RUDE store manager at the Fayetteville location. Her name is Cheryl Parker! I will never forget how she talked to me saying she wished I would make up my mind about some rims I was financing. And that I had been in the store a lot lately. I hate to say this but I cursed her *** out!! How dear you speak to a customer like that, especially when I've been doing... Read more

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  • Jul 31
  • Furniture and Decor
  • Fayetteville, North Carolina
  • Furniture Purchase
  • 1
  • 1
  • 199

I went in there because I was newly divorced and needed some furniture. We were sitting on lawn chairs and my son was sleeping on the floor. The furniture was nice but nothing was clearly marked, price wise. Sales lady was nice but the price I am paying for the sofa, loveseat, & bed I got are HIGH! I feel like I'll NEVER pay them off. I wasn't told how long I'd be making payments and... Read more

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  • Jul 27
  • Shopping
  • Military Men Exploiting
  • 132

See front page article below. This company survives partially by EXPLOITING THOSE WHO SERVE IN THE MILITARY. You should be ashamed. The irony is that those very people that you exploit are the very ones who defend your right to do so. Think about it! Think about it! Shame on you! This company survives partially by EXPLOITING THOSE WHO SERVE IN THE MILITARY. You should be ashamed. The irony is... Read more

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  • Jul 17
  • Furniture and Decor
  • Hinesville, Georgia
  • Damaged Furniture
  • 181

When the furniture was delivered it was damaged and we also bought a tv and a tv stand. Right now the tv has a line right down the center of the screen, we have called them several times and no one is responding to us, we bought 7,000.00 worth of stuff and we have to pay them back over 11,000.00 this company is a complete rip off and the government need to do something about it, they preying on... Read more

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